WHO WE ARE
The Efficiency Unit is a change agent and catalyst for improving the management and delivery of public services so that the needs of the community are met in more user-friendly and effective ways. Applying insight and ideas from the people who use public services, the people who provide them and our own analysis, we aim to help individual agencies and the Government as a whole to work together well and give timely, integrated and well-designed service to Hong Kong.
Efficiency Unit – Pioneering “People-centred Innovation”
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